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The Bigstack Apparel Pvt. Ltd (“we”, “our”, “us”) website having the URL or any mobile application developed by us (“Website”), is committed to protecting the privacy of our customers, site visitors and other users (“you”, “your”, “yours”). It is important to us that you retain your privacy while taking advantage of the services that we have to offer. To this end, we adhere to the following privacy policy ("Privacy Policy"). This Privacy Policy updated on, 14th February 2018 explains how we collect, use, share and protect personal information about you. Please go through the below mentioned Privacy Policy points carefully. By accessing our website, you acknowledge reading and understanding the policies, and hence agree to be bound by the terms stated below.


We may collect various information if you seek to place an order for a product on the Website. We collect, store and process your data for processing your purchase on the Website and any possible later claims, and to provide you with our services. We may collect certain information which you recognize and expressly acknowledge is personal information that personally identifies you or could be used to personally identify you, including but not limited to (i) your name, email address, pin code, phone number and other contact details; (ii) your gender, date of birth, your work details, your family details etc.; (iii) data regarding your usage of the Website, other transactions made by or with you through the Website; (iv) Your financial information such as bank account information or credit card or debit card or other payment instrument details; (v) other information that you voluntarily choose to provide to us. Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as personal information or sensitive personal data. Your personal information will not be sold or rented by us to any third party without your consent. Though we reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure. Further, we hold no responsibility for any action of third party that may have directed you to our Website.


We may share your personal information with our other corporate entities to: correlate related or multiple accounts to prevent abuse of our services; facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity; should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. As we use third-party service providers to serve ads on our behalf across the Internet, they may collect anonymous information about your visits to our Website, and your interaction with our products and services to target advertisements for goods and services. No personally identifiable information is collected or used in this process. We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. We may also share your personal information with companies, organizations or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to (i) meet any applicable law, regulation, legal process or enforceable governmental requests, (ii) enforce applicable terms of use of Website, including investigation of potential violations, (iii) detect, prevent, or otherwise address fraud, security or technical issues, and/or (iv) protect against harm, our rights, property, our users or the public, as required or permitted by law. We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites.


All the information provided to us by you, including sensitive personal information, is voluntary. We use your personal information to: to process payment for the product and deliver the product to you. to inform you when the product is about to be delivered provide the services you request; to resolve disputes & troubleshoot problems; promote a safe service; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; You understand that we, may further use certain information of yours, (i) to deliver the product to you, (ii) to collect payment from you, (iii) for commercial purposes and in an aggregated or non- personally identifiable form for research, statistical analysis and business intelligence purposes, (iv) for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to our partners, (v) detecting any fraud or Website abuses; (vi) publishing such information on the Website; (vii) for taking product and service feedback from users, (viii) for analyzing software usage patterns for improving product design and utility; and/or (ix) for analyzing anonymized information for commercial use etc.,

Communication & Marketing

If you become a registered member of , you will be able to receive promotional emails regarding latest offers and discounts from us. You may also receive such communication if you have made a purchase as a guest user. Please note that in case you don’t wish to receive such e-mails, you have the full liberty to opt-out of such communication any time. You can unsubscribe by visiting ‘My Details’ in ‘My Account’ if you are a registered user; or simply click on “to unsubscribe” link given in the mail.


You may pay to us with a credit card, debit card, net banking or other online payment mechanisms. We will collect your credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, will be accomplished solely by you through the authentication process offered by a third party payment gateway. Your credit card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not full proof safe and you should exercise discretion on using the same.


Provisions of this Privacy Policy are applicable to even guest users, and such guest users are also required to read and understand the privacy statements set out herein, failing which they are required to leave the Website immediately. If you, are a guest user, we encourage you to use the “clear cookies” functionality of your browsers to ensure such clearing / deletion, as we cannot guarantee, predict or provide for the behaviour of the equipment of all the visitors of the Website. If you have submitted any personal data or information to us through any means, including email, post or through the registration process on the Website, you will be deemed to be, and will be treated as a registered user for the purposes of this Privacy Policy, in which case, all the statements in this Privacy Policy apply to you.


Cookies are packets of information that a Website transfers to your computer for record-keeping purposes. Cookies and other technologies such as pixel tags and clear gifs are used by us as a means of keeping track of your preferences for content and alerting them to new content areas. Additionally, cookies may be used to share other non-identifiable demographic information. They are used only to enhance the usability of the site. Cookies do not store any personal information of yours. You may choose to decline cookies, but this would disable the scope of experiencing the entire feature of the Website. Hence, we recommend that you leave them turned on.


Your personal information is maintained by us in electronic form on our employees, partners and our equipment. Such information may also be converted to physical form from time to time. We take necessary precautions to protect your personal information both online and off-line, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of our business. Our partners and us do not undertake any liability for any unauthorized use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify us by sending an email to You shall be liable to indemnify our employees, partners and us due to any loss suffered by us due to such unauthorized use of your account and password.


You should not misuse our Website and should not interfere with our Website or try to access it using a method other than the interface and the instructions that are provided by us. You may use our Website only as permitted by law and regulations. We may suspend or stop providing our services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct. Using our Website does not give you any ownership of any intellectual property rights on the Website or the content accessed by the User on the Website. You may not use content from our Website unless prior written permission is obtained from its owner or are otherwise permitted by law. These terms do not grant you any right to use any branding or logos used in our Website. Don’t remove, obscure, or alter any legal notices displayed in or along with our Website. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on your profile information page on the Websites. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or we has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, we may, at its sole discretion, disallow you to use the Website.


Circumstances may arise where we decide to reorganize or divest part or all of our business or of a line of our business, including our information databases and Websites, through a sale, divestiture, merger, acquisition, or other means of transfer. In any such circumstance, personally identifiable information may be shared with, sold, transferred, rented, licensed or otherwise provided or made available by us or on our behalf to actual or potential parties to, and in connection with, the contemplated transaction (without your consent or any further notice to you). In such circumstances, we will seek written assurances that personally information submitted through this Website will be protected appropriately
By affirming your assent to this Privacy Policy, you provide your consent to such collection as required under applicable law. By using the Website or by otherwise giving us your information, you agree to the practices and policies outlined in this Privacy Policy and you hereby consent to our collection, use and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy at any time, do not use any of the Website or give us any of your information. If you use the Website on behalf of someone else, you represent that you are authorised by such individual or entity to accept this Privacy Policy on such individual’s or entity’s behalf. You acknowledge that this Privacy Policy is a part of the terms of use of the Website and you unconditionally agree that becoming a user of the Website signifies your assent to this Privacy Policy. Your visit to the Website, is subject to this Privacy Policy and our Website may be unavailable to you in the event such consent is not given.
We will retain your information for as long as your account with the Website is active and as needed. We shall not retain such information for longer than is required, for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then may be held by us or our partners as long as necessary for us to provide our services effectively or improve the services, but our use of the anonymized data will be solely for analytic purposes. If you wish to cancel your account or request that we no longer use your information, contact us through
This Privacy Policy applies to Websites that are owned and operated by us. We do not exercise control over our advertisers, network partners, any other third party or the sites that may be displayed as search results or links from within the Website. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you, for which you are not responsible or liable. Accordingly, we do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor do we guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by us of the website, the website's provider, or the information on the website. If you decide to visit a third party website linked to the Website, you do this entirely at your own risk. We encourage you to read the privacy policies of that website.
Notwithstanding anything contained in this Privacy Policy, we are not responsible for the confidentiality, security or distribution of personal information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, our partners and us shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of us including, acts of government, computer hacking, virus attacks, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of internet service or telephone service of the etc. Further, we will not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages, and the total liability of our employees, partners and us, for any claims under these terms, including for any implied warranties, is limited to the amount you have paid to us. To the extent permitted by law, we exclude all warranties.
The terms, conditions of the Privacy Policy are subject to change and we reserve the right to change the Privacy Policy from time to time, without advance notice. The revised Privacy Policy is effective immediately when posted on the Website. Hence, it is the responsibility of each user to review the Website and the Privacy Policy periodically to learn of any revisions to this Privacy Policy. Subscribers usage rights and their limits can be changed, the Website is not liable for prior notice. Only current terms and conditions will be applicable, whereas old terms and conditions can be viewed. Services offered by the Website can be added or terminated indefinitely and no one in any capacity can claim the right of usage for such services
In case you have questions, suggestions or comments about this Privacy Policy or you have any grievance with respect to our use of your information you may contact us at We will use reasonable efforts to respond promptly to any requests, questions or concerns, which you may have regarding our use of your personal information
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